Refund and Returns Policy
You’ll receive a refund if:
- The item is not as described.
- The item has a security issue.
You will not receive a refund if:
- You bought an item by mistake.
- You change your mind.
- You lack the necessary skills to use the item.
- There is an issue with third-party plugins/scripts.
- The item conflicts with third-party add-ons or scripts or does not function with them.
- The problem you raised is incorrect.
- Refunds do not apply to upgrades or renewals.
- Refunds are not applicable for auto-renewals.
Important Note About Auto-Renew:
Refunds are not available for renewal payments. We will send you a renewal reminder email before your renewal date. If you only want to use our services once, you can cancel your subscription before the renewal payment is automatically processed.
Before requesting a refund, you must first contact us to inform us of the issues. You will receive a refund if we are unable to fix the issue. If you don’t inform us of and fully describe the problem you’re experiencing, we can’t provide a refund.
Time Frame for Refund Requests:
Refund requests must be submitted within 30 days of the purchase date.